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Privacy policy

We inform you that the website (the "Website") is operated by Panot Mobility (hereinafter, "Panot"), with CIF B01593730 and registered office at Balmes 362 - 08006 Barcelona. "You" and "Your" refers to you as a user of our Website.

This privacy policy ("Privacy Policy") is intended to inform you of how we collect, define and use Your Information. This Privacy Policy, our Legal Notice, and our Cookie Policy, make up the "Terms and Conditions" of our Website.

Your access and use of the Website implies Your full acceptance of the Website Terms and Conditions. In this sense, if you access and use the Web Site you agree to comply with the provisions indicated in the aforementioned legal documents. The provision of the Website service is limited to the period during which You are connected to the Website or to any of the services provided through the Website. Therefore, You should carefully read this Privacy Policy each time you intend to use the Website, as it may be subject to change.

 What information do we process? Who is the data controller?


Personal data

It is any information about an identified or identifiable natural person, such as, for example: name and surname, ID card number, postal address, e-mail address, images, data on tastes and hobbies, interests.

Data processor

This is the natural or legal person, public authority, service or other body that processes personal data on behalf of the controller. In other words, they are Panot Mobility's service providers, who may have access to certain personal data for the provision of their services. The relationship between Panot Mobility and its data processors will always be governed by a contract specifically regulating the conditions of access to the data, as required by applicable law.


It is the natural or legal person, public authority, service or other body to whom personal data is communicated, whether or not it is a third party.

Consent of the data subject

Any freely given, specific, informed and unambiguous expression of will by which the data subject agrees, either by a declaration or by a clear affirmative action, to the processing of personal data concerning him/her.


When you browse our website you may provide us with data in a variety of ways including:

  1. Data you provide us when you make use of the website data forms or when you communicate with us through means such as email.

The data will be processed for the purpose specified in each form. In the case of sending us a message, we will treat it with the purpose of managing the communications that could be established, based on your request.

We may obtain your express consent in order to send you commercial communications through each data collection form, or through a request in an e-mail message. In such cases, we will always inform you beforehand of all the aspects required by the applicable data protection regulations.

Likewise, if once you have given your consent, you do not wish to continue receiving commercial communications, you may revoke your authorization by sending an e-mail to the address.

  1. Data that the website collects automatically during your browsing, in the event that you have previously given your consent under the terms specified in this privacy policy.

Like most commercial websites, our website uses a technology called "cookies" (small pieces of data that your browser stores on your terminal's hard drive) and web server logs to collect information about how our website is used. 

For more information on how we use cookies, please see our Cookie Policy.

Who is the data controller?

Information about the entity responsible for data processing.

The data controller is Panot, the current legislation defines the "data controller" as the entity that defines the purposes and means of processing. Below we provide you with the necessary information for you to properly identify our company:

Information about the person in charge of the treatment:

Responsibl:e for the treatment Panot Mobility S.L.

Address: Balmes 362 - 08006 Barcelona

Phone number:

Data protection contact:

Data processing under the responsibility of Panot Mobility.


Management of communications through electronic means.

Summary: the entity will process your data to send a response to your request or comments you send us via email. 

Data processed: we will process the data you have provided in the e-mail sent to us.purpose of processing: the purpose of data processing is to manage communications that may be established with interested parties who send us messages via e-mail.

The data will not be used for any other purpose.

Automated decisions: no profiling or automated decisions are made. 

How long will we keep your data? 

  • The data will be processed for the time necessary for the management of your request or comment.thereafter, the data will be deleted if there is no further conversation or interaction between the parties within one year.
  • Legal basis of processing: the legal basis for the processing of your data is the unequivocal consent that you express by accepting the privacy policy.Obligation to provide the data and consequences of not providing them: you must provide us with contact details, otherwise we will not be able to contact you, in order to manage your request or comment.Origin of the data: the person concerned.Recipients of the data: no data transfers will be made.International data transfers: no international data transfers will be made.Management of communications through contact forms.

Summary: the entity will process your data to send a response to your request or to the comments you send us through the contact forms on the web.

  • Data object of treatment: we will treat the data that you have provided us in the contact form of the web. Purpose of processing: our website has contact forms in different areas of it. The purpose of data processing is to manage communications that may be established with users of the website who send us messages through them.

Panot Mobility also has the collaboration of other service providers that process data on behalf and for the account of our company. In these cases, after carrying out a strict control of the selection of the provider based on the guarantees of compliance with the regulations on data protection, we will sign the relevant data processing contract with these entities.


Exercise of rights

You have the right to obtain confirmation as to whether or not we are processing personal data concerning you. As a data subject, you have the right to access your personal data, as well as to request the rectification of inaccurate data or, where appropriate, to request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected. In certain circumstances, you may request the limitation of the processing of your data, in which case we will only keep them for the exercise or defense of claims. In certain cases and for reasons related to your particular situation, you may object to the processing of your data. We will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims.

In those cases in which the processing of your data is based on your consent, you may revoke it at any time.

In those cases where legally appropriate, you have the right to data portability, which implies that you have the right to receive the personal data concerning you, which we are processing, and store them in a device of your own, this right also allows you to ask us to communicate your data to another data controller. 

Furthermore, in case you consider that there is a problem or an incident in relation to data processing, you can contact the entity through the contact address indicated in this document, and in any case, you have the right to file a complaint with the Supervisory Authority for the protection of personal data.

You can contact the Data Protection Officer at the following email address:

To exercise your rights you must send us a request to the email address indicated, attaching a copy of your ID card, or other document that legally identifies you.



Panot Mobility has implemented security measures in accordance with the risks inherent to the processing of personal data.

The security measures implemented are aimed at providing an adequate level of security, including confidentiality, taking into account the state of the art and the cost of their implementation with respect to the risks and the nature of the personal data being processed.

In assessing the risk in relation to data security, account has been taken of the risks arising from the processing of personal data, such as accidental or unlawful destruction, loss or alteration of personal data transmitted, stored or otherwise processed, or unauthorized communication or access to such data, which may in particular result in physical, material or immaterial damage.


Annex III: Cookie policy

In accordance with the provisions of the Spanish regulations governing the provision of services of the information society and electronic commerce, we proceed to inform you about the use of cookies on the website, which is operated by Panot.

Information in accordance with the provisions of the General Data Protection Regulation.

Responsible for the treatment: Panot Mobility S.L., with address at Balmes 362 - 08006 Barcelona.

Contact Prot, of data:

Purpose of treatment: You have information about the purpose of cookies from our website in the following sections of the cookies policy.

Automated decisions: Panot Mobility does not make automated decisions.

Conservation period: You have detailed information on the conservation periods of cookies in the following sections of the cookies policy.

Legal basis for processing: The legal basis is consent, in accordance with your acceptance of the cookies policy.

Recipients: Cookies operated by third party entities are identified in each descriptive table of cookies on the website.

Exercise of rights: You may revoke your consent and delete cookies as indicated in this policy.

¿What is a cookie?

Cookie definition

A cookie is a small text file, which is stored on your computer, tablet, cell phone or in short, on the device you use to browse the Internet, and can store information about how often you visit web pages, your browsing preferences, the information that most interests you, user names, register products, etc.. Depending on the information they contain and the way you use your computer, they can be used to recognize the user.

What types of cookies are there?

They vary according to the length of time they remain active on the user's terminal

Session cookies

These are a type of cookies designed to collect and store data while the user accesses a web page.

Persistent Cookies 

These are a type of cookies in which the data remain stored in the terminal and can be accessed and processed for a period defined by the person responsible for the cookie, and can range from a few minutes to several years.

Depending on the entity that manages the cookie, these can be classified as:


They are those that are sent to the user's terminal equipment from a computer or domain managed by the editor itself and from which the service requested by the user is provided.


These are those that are sent to the user's terminal equipment from a computer or domain that is not managed by the editor, but by another entity that processes the data obtained through the cookies.

In the event that the cookies are installed from a computer or domain managed by the editor itself, but the information collected through them is managed by a third party, they cannot be considered as own cookies.

Depending on the purpose for which the cookie is used, cookies can be classified as follows:

Technical cookies

Are those that allow the user to navigate through a web page, platform or application and the use of the different options or services that exist in it as, for example, control traffic and data communication, identify the session, access restricted access parts, remember the elements that make up an order, make the buying process of an order, make the application for registration or participation in an event, use security features while browsing, store content for broadcast video or sound or share content through social networks.

Personalization cookies

They are those that allow the user to access the service with some general characteristics predefined according to a series of criteria in the user's terminal, such as the language, the type of browser through which the user accesses the service, the regional configuration from which the user accesses the service, etc.

Analytics cookies

They are those that allow the responsible for them, monitoring and analyzing the behavior of users of the websites to which they are linked. The information collected through this type of cookies is used to measure the activity of the websites, application or platform and for the elaboration of browsing profiles of the users of these sites, applications and platforms, in order to introduce improvements based on the analysis of the usage data of the users of the service.

Advertising cookies

These are those that allow the management, in the most efficient way possible, of the advertising spaces that, where appropriate, the publisher has included on a web page, application or platform from which it provides the requested service based on criteria such as the edited content or the frequency at which the ads are displayed.

Customized advertising

They are those that allow the management, in the most effective way possible, of the advertising spaces that, where appropriate, the editor has included on a web page, application or platform from which it provides the requested service. These cookies store information on user behavior obtained through the continuous observation of their browsing habits, which allows the development of a specific profile to display advertising based on the same.

  • What kind of cookies do we use on

Please refer to the information in the cookies control panel.

  • How to refuse cookies or revoke the consent given?

You can configure your browser to accept or reject the installation of all or some types of cookies, or to request to be notified when a cookie is placed.

    • Each browser has specific configuration instructions. Below, we provide links to information concerning the most common browsers:
  • Microsoft Edge:
  • Mozilla Firefox:
  • Chrome:
  • Safari:
  • Opera:
  • Microsoft Internet Explorer: